Introduction
In our mission to make shopping online better for everyone at Gratia Print, we collect and use your information when you visit our website or contacting our customer service. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable laws.
Information We Collect
Personal Information: We collect personal information that you provide voluntarily, including, but not limited to:
- Name
- Shipping and billing address
- Phone number
- Email address
- Payment information
Non-Personal Information: We also collect non-personal information automatically when you visit our website, such as:
- IP address
- Browser type
- Operating system
- Pages visited on our website
- Time and date of visits
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Orders: To process and fulfill your orders, including sending order confirmations and shipping notifications.
- Customer Service: To provide customer support and respond to your inquiries.
- Security: To protect against fraudulent activities and ensure the security of our website.
- Personalization: To personalize your shopping experience and recommend products tailored to your interests based on your activity.
- Improvement: To analyze and improve our website, products, and services.
- Marketing: To send you promotional emails, newsletters, and special offers that you have opted in to receive. You can opt out of these communications at any time.
Security
We implement a variety of security measures to protect your personal information. These include physical, electronic, and administrative safeguards to prevent unauthorized access, use, or disclosure of your information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and provide you with a personalized experience.
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our website.
- Functional Cookies: Allow us to remember your preferences and provide enhanced features.
- Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Targeting Cookies: Used to deliver ads relevant to you and your interests.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Your Rights
You have the right to access, update, and delete your personal information. You can do this by logging into your account on our website or by contacting us directly. You also have the right to opt out of receiving marketing communications from us at any time.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Third-party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policy of any third-party site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us at support@gratiaprint.com